Grant Memorial Hospital-A Leader in Patient Satisfaction
The Medicare Program has recently released patient satisfaction scores from 3,553 hospitals located throughout the United States. Grant Memorial Hospital (GMH) received a 4-Star Rating out of a possible 5 Stars for the year July 1, 2013 through June 30, 2014. Only 1,456 or 41% of the hospitals throughout the United States received this rating.
In an effort that patients may be able to compare the level of satisfaction between hospitals, Medicare established this Rating System. Except for hospitals receiving special designations, all hospitals throughout the United States are required to participate in this Program. GMH has been designated as a critical access hospital so it is not required to participate in this Program. However, GMH believes that participating in this Program is the right thing to do.
Mary Beth Barr, CEO, stated that “This rating is a reflection of our staff’s commitment to provide compassionate and quality care. We define GMH as a small hospital with a big heart and treat our patients like Family-not just a number!”