Payment for hospital services is due at the time of discharge unless you have hospitalization coverage or have made prior financial arrangements. Your hospitalization coverage is a contract between you and your insurance company, but you are responsible for your account.

We will do everything possible to expedite your claim. As a courtesy, when the billing department receives the detailed bill of your account from data processing, the billers will submit all claims to the insurance company, provided all information obtained upon admission is correct. It is the patient's responsibility to provide us with the name, address, and all policy numbers of your insurance coverage. Also, the patient should be aware of what type of coverage their insurance will provide.

We use a standard claim form to submit all claims. Sometimes, however, your insurance company requests additional information and it is the patient's responsibility to return the requested information promptly to the insurance company in order to speed up the payment process. Failure to provide the requested information will often times cancel the claim and it will be necessary, in this event, to refile the claim. You will receive a detailed bill when the claim is filed.

The hospital's daily service charge is based upon the services requested by you and your physician. This charge includes your room, nursing care, meals, linens and the use of standard equipment, such as wheelchairs. There is a separate charge for television. You will receive separate bills from your physician. If you are a surgical patient, you may also receive a separate bill from the anesthesiologist and pathologist. Should you have any questions regarding your account, a business office representative will be happy to assist you.

Charity Care is available for those who qualify. The Credit/Collection office will answer any questions you may have regarding this program and will assist you in applying for this benefit. Applications should be made prior to discharge.

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