Please be aware that there is SCAM being conducted by phone in the local area. They are misrepresenting themselves as Grant Memorial Hospital and asking for credit card or personal information including Date of Birth and Social Security Number. Please be aware that Grant Memorial does not ask for full Social Security number but may ask for the last 4 digits and if you have a question, you can always hang up and call back and speak to a representative at (304) 257-1026 extension 2171.

Grant Memorial Hospital-A Leader in Patient Satisfaction

     The Medicare Program has recently released patient satisfaction scores from 3,553 hospitals located throughout the United States.  Grant Memorial Hospital (GMH) received a 4-Star Rating out of a possible 5 Stars for the year July 1, 2013 through June 30, 2014.  Only 1,456 or 41% of the hospitals throughout the United States received this rating.  

     In an effort that patients may be able to compare the level of satisfaction between hospitals, Medicare established this Rating System.  Except for hospitals receiving special designations, all hospitals throughout the United States are required to participate in this Program.  GMH has been designated as a critical access hospital so it is not required to participate in this Program.  However, GMH believes that participating in this Program is the right thing to do.

     Mary Beth Barr, CEO, stated that “This rating is a reflection of our staff’s commitment to provide compassionate and quality care.  We define GMH as a small hospital with a big heart and treat our patients like Family-not just a number!”

2017 WVHA Commitement to Excellence Honor Recipient

     The Honors Program was conceived and developed by the WVHA Quality Committee and approved by the WVHA Board of Trustees. The objectives of the Honors Program are to Reward successful efforts to develop and promote quality improvement activities; Inspire hospitals to be leaders in improving the health of West Virginians; and to Raise awareness of nationally accepted standards of care that are proven to enhance patient outcomes.

     The Honors Program will be updated annually to reflect the quality improvement topics on which the WVHA Quality Committee has recommended hospital action in the pursuit of excellence during the program year. In 2016, 16 Gold Awards, 8 Silver Awards and 1 Bronze Award were presented.

     The 2017 Honors Program topic areas are: Antibiotic Stewardship, Breastfeeding Initiative, Influenza Vaccination, Hospital Improvement Innovation Network (HIIN), Use and Prescribing of Opioids in Emergency Departments, Tobacco Cessation Assistance and Emergency Department Information Exchange (EDIE). Honors Program hospitals will be recognized at the WVHA Annual Meeting and the Annual CEO Forum.

     This year seven (7) hospitals achieved Gold honors, seventeen (17) Silver honors and one (1) Bronze honors.  Grant Memorial Hospital received the Gold honor for the 2016 and 2017 years.