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GMH is committed to offering financial assistance to people who have health care needs and are not able to pay for care. You may be able to get financial assistance if you are uninsured (limited circumstances) or underinsured, not eligible for a government program, do not quality for governmental assistance (for example Medicare or Medicaid), or who are approved for Medicaid but the specific medically necessary service is considered non‐covered by Medical Assistance. GMH strives to make sure that the financial capacity of people who need health care services does not prevent them from seeking or receiving care. This is a summary of the GMH Patient Financial Assistance Policy (FAP).

Availability of Financial Assistance

You may be able to receive financial assistance if you are uninsured (limited circumstances) or underinsured, or if it would be a financial hardship to pay in full the expected out of pocket expenses for services at GMH. Please note that there are certain service exclusions that are not typically eligible for financial assistance, including, but not limited to cosmetic services, sterilization reversal, Cardiac Rehab Phase III and other services.

Eligibility Requirements

Financial assistance is determined by total household income based on the Federal Poverty Level (FPL) and asset levels. If you and/or the responsible party’s income combined are at or below 200% of the federal poverty guidelines, you may have no responsibility for the care given by GMH. No person eligible for financial assistance under the FAP will be charged more for emergency or other medically necessary care than amounts generally billed to individuals who have insurance covering such care. If you have sufficient insurance coverage of assets available to pay for your care, you may not be eligible for financial assistance. Please refer to the full policy for the complete explanation and details.

Where to Find Information

There are many ways to find information about the FAP application process, or get copies of the FAP or FAP application form. To apply for financial assistance you may:

  • Download the information online at
  • Request the information in writing by mail or by visiting our Financial Counselor at GMH, 117 Hospital Drive, Petersburg, WV 26847
  • Request the information directly by calling 1‐304‐257‐1026 Ext 2162 or email: