For questions about a Grant Memorial Hospital bill, please contact us at 1-800-571-4853. Representatives are available Monday and Wednesday from 8am to 7pm; Tuesday, Thursday, and Friday from 8am to 5pm; and Saturday from 8am to 12pm every other week.
Contact Your Physician
The quickest way to contact your physician is by contacting the clinic of your physician. You can browse the directory by clicking here.
Contact a Patient
If you would like to contact a patient who has been admitted to the hospital, you may call (304) 257-1026 and enter the extension for the patient's room. If you do not know the extension, please follow the prompts to get to the correct patient floor and then the nurses desk can transfer your call. Please note that the patient must ask to have phone calls transferred before a call will be transferred. If the patient has requested to be left off the census, then no information for that patient will be released and calls will not be transferred.
Menu options for each patient floor are as follows:
- Call the main hospital number (304) 257-1026
- Press 1 to access the hospital menu
- Press 1 again to access the patient care floors
Press 1 for patients that are located on the Inpatient Care Floor, also known as the Medical Surgical unit or D-Wing.
Press 2 for patients that are located on the Labor & Delivery Floor, also known as the Family Maternity Unit (FMU) or B-Wing.
Press 3 for the Emergency Room.
Press 4 for patients that are located on the Extended Care Floor, also known as Long Term Care or E-Wing.
Provide feedback about your care experience.
Grant Memorial Hospital welcomes your feedback. We invite you to tell us how we are doing. Please contact Patient Relations and Service by calling (304) 257-5805. We thank you in advance for sharing your comments with us.
Concerns or Complaints
If you have any concerns or complaints, you are encouraged to contact the Customer Service Coordinator, Paula at (304) 257-5805 or click here to email.
If you are having problems with a connection to Grant Memorial Hospital as a provider, please contact the IT office at (304) 257-5810.
Provide feedback on our website
We welcome any suggestions, ideas, comments and feedback. Please send any improvements or suggestions you have by clicking here.
Still can't find what you are looking for?
Please call us at (304) 257-1026, press 1 for the hospital and then 0 to speak with a receptionist who can assist with answering any other questions that you may have or will be able to transfer your call accordingly to other staff who can assist you in meeting your needs.