Below is a list of press releases from Grant Memorial Hospital (GMH) Board of Trustees.
Grant Memorial Hospital encourages you to share the Gift of Life.
Each day, 20 Americans die for the lack of an available organ. GMH has partnered with Donate Life West Virginia to help save lives by educating our community about the importance of organ, eye and tissue donation and increasing the number of registered donors. Bob Milvet, CEO of GMH, encourages you to join him in support of this cause by registering today.
You can help with three easy steps. First, visit www.donatelifewv.org to learn more about donation and how to register. Do not be discouraged by your age or past medical history – anyone can be a potential donor. Organs are matched through the United Network for Organ Sharing based on body size, blood type, medical urgency and geographic location as it relates to travel time.
Second, talk about your decision with family members. Joining the West Virginia Dona Registry is considered an advance directive for individuals over the age of 18, but sharing your donation wishes with your family and educating them about donation can help them feel comfortable with your decision and may encourage them to register as well.
Finally, tell others about the need in our community, and how every person can make a difference. One person has the potential to save eight lives through organ donation, and enhance 75 more through cornea and tissue donation.
GMH will be holding a flag-raising ceremony on Friday, April 26th as well as observing National Blue & Green Day on April 12th to promote organ donation.
In a joint statement issued February 4th, 2019, Melissa Walls, CEO, E. A. Hawse Health Center, Baker, and Robert Milvet, CEO, Grant Memorial Hospital, Petersburg, announced a collaborative care arrangement effective March 4th, 2019.
This arrangement establishes E.A. Hawse Health Center as a primary care network for Grant Memorial Hospital. As part of the arrangement, Drs. Solomon Mutetwa and Nishat Ally, in addition to family nurse practitioner Eleanor Berg will become employed by E.A. Hawse Health Center and will provide services at the 111 South Grove Street clinic in Petersburg. All three providers currently practice at the Grant Memorial Hospital outpatient clinics located at 65 Hospital Drive, and they will continue seeing patients at this location through March 1st, 2019.
The collaboration will enhance the medical practices and ensure the continuation of quality medical services in the area. E. A. Hawse Health Center will bring to the practice as part of their federal mandate a sliding fee schedule to meet the financial needs of those patients with limited incomes. In addition, they will expand the current provider coverage at this location. Both organizations will work together to help recruit other providers to the clinics at E.A. Hawse Health Centers, and Grant Memorial Hospital will offer x-ray services at the Grove Street location.
Milvet said, “E.A. Hawse Health Center has a solid reputation state-wide and nationally for delivering high quality health care. They have received accolades year after year for the care they provide, and have been recognized as the top-performing health center in the State for years. I am very excited about this collaboration for our patients and the whole community.”
Walls added, “E.A. Hawse looks forward to collaborating with Grant Memorial Hospital in providing services and meeting our mission of access to quality care by expanding services in the Grove street office. The future of Collaborating with GMH will help us in obtaining our goal of delivering health care which has a positive impact on the health status of our community members and our most vulnerable populations.”
Grant Memorial Hospital is a 25-bed critical access hospital located at 117 Hospital Drive in Petersburg serving patients throughout the Potomac Highlands. For more information about the Hospital and its services, call (304) 257-1026.
E.A. Hawse is a Federally-Qualified Health Center (FQHC) whose main facility is located in Baker and has operated a health center at that location since 1981. It is one of 28 FQHCs in West Virginia that provide services at more than 218 sites statewide. E. A. Hawse currently offers medical, dental, behavioral health, pharmacy and school based wellness services. For additional information about services provided by E.A. Hawse, call 304-897-5915.
Grant Memorial Hospital Pharmacy Department works with the three pharmacy schools within the state, Marshall University, University of Charleston and West Virginia University, to provide rotation opportunities for their students. Students have the opportunity to spend two weeks in a hospital pharmacy after their first or second year of classes, giving them a chance to experience what it is like to work in a hospital pharmacy. During the last year in pharmacy school, students do multiple 5-week rotations in the various pharmacy fields of practice, one of which is small rural hospitals.
Grant Memorial provides these pharmacy students a place to apply the skills they have learned for medication education to the patients, monitoring of drug therapy, dosage adjustments, antibiotic stewardship, drug information for other healthcare providers, and preparation of medications.
The students spend time with other healthcare providers to see how pharmacy works together with them. Students go on rounds with the physicians, medication passes with nurses and respiratory therapists, and observe surgical procedures under the supervision of the nurse anesthetist. They attend the committee meetings with the pharmacists and see how the various hospital departments work together to provide the best possible care for the patients.
Grant Memorial Hospital, a critical access hospital, announces that a new chief executive officer will join the organization in late August. The Grant Memorial Hospital Board of Trustees unanimously voted to hire Robert W. Milvet of Morgantown, WV as the next chief executive officer following two rounds of interviews with numerous candidates under the direction of a national recruiting firm.
Mr. Milvet will be responsible and accountable for managing all administrative and health care activities for the hospital. As chief executive officer, he will provide overall leadership and direction for all professional, administrative, technical and clerical employees, ensuring the delivery of quality health care and supporting ongoing improvement efforts. He will also work closely with and collaborate with other organizations to maintain open communication and meet the needs of the local community.
“Grant Memorial Hospital is extremely fortunate to attract and employ a person with Mr. Milvet’s credentials, and we look forward to welcoming him into the community and as a part of our GMH team,” said Tammy Kesner, chair of the board of trustees.
Milvet is a strategic and data-driven leader with 22 years of healthcare experience in finance, administration, and operations. He brings a track record of partnering with stakeholders and maintaining open lines of communication in pursuit of shared organizational goals. Most recently, he was the vice president of physician services and new business development with Mon Health where he engaged in strategic growth initiatives, and enjoyed problem solving, teambuilding, leadership development, and staff mentoring. Milvet has experience in critical access hospital operations from his employment as vice president and chief financial officer at Preston Memorial Hospital in Kingwood, WV prior to their merger with Mon Health.
Milvet holds a bachelor of science in business administration in accounting from West Virginia University and is a certified public accountant. As a community leader and volunteer, he understands the needs and challenges for families throughout the state.
“It is a true honor to have been selected as the new Chief Executive Officer. Grant Memorial Hospital has a history of providing high quality, excellent health care to its community and region. I am looking forward to joining this great team of loyal employees, well respected members of the medical staff, and a truly committed Board of Trustees at the hospital. And, most importantly, I look forward to calling Grant County home,” Milvet stated.
Petersburg, WV February 6, 2018
Grant Memorial Hospital (GMH) Board of Trustees approved the terms of engagement with Galloway Consulting, a management consulting firm, at their December meeting to assess operational and internal conditions and make recommendations for improvement. The consulting team arrived at the hospital the first week of January and worked during the month to gather information to assess the current status of the hospital in various areas. During the month, Galloway Consulting obtained data, conducted numerous interviews, and assessed the processes, procedures, and employee morale at the hospital.
At a special meeting held February 6, 2018, the consulting team provided the Board of Trustees an initial assessment report of their findings and the work plan to be instituted going forward to address identified issues. The team reported that GMH employs some very competent doctors, nurses, and support staff and commended the hospital on the quality of care provided to patients. Clinical quality meets or exceeds benchmarks for organizations of this size and adequately serves the needs of the community; however, without operational changes and adequate income, the hospital will not be able to sustain the same quality of care and significant ongoing reinvestment necessary to maintain a competitive position.
Galloway’s approach utilizes a core competency model to assess and make recommendations. This model provides a framework for understanding an organization’s capabilities to drive brand (results), volume (revenue), and margin both now and into the future. Numerous areas were evaluated with four areas throughout because they affect all others. Those four areas are: Leadership/Governance, Staff Engagement, Transparent Measurement of Indicators, and Performance Improvement Mindset. The team evaluated the hospital’s current and future status within the various competencies rating each area either green (satisfactory), yellow (caution), or red (needs improvement). A few areas were given green marks; however, several areas were identified with yellow or red marks, and a work plan has been established to improve those areas.
The review confirmed that the financial performance of GMH is in the bottom quartile of similar hospitals in West Virginia. This means that 75% of the other rural hospitals in West Virginia perform better. The top 25% of similar hospitals generate three (3) times as much cash as GMH does every year. While the financial performance has been declining for a few years, it is only beginning to affect GMH’s ability to invest in its’ future and to weaken relationships between all parties involved.
Galloway Consultants indicated, “Fortunately, the quality of service provided to patients has not been affected. However, in our experience, declining financial performance like GMH has experienced will result in a downward spiral if significant management intervention is not pursued. The operations and processes of an organization drive the financial performance. Once those issues are improved the financial performance will improve. Fortunately, GMH has decided to act now to improve performance. It is our professional opinion that GMH can reverse the declining performance and attain top quartile financial performance by acting upon the recommendations provided.”
Going forward, Galloway Consulting will create core teams of employees and leadership to improve operations to gain efficiencies and thereby increase margins for long term sustainability. The Board of Trustees recognizes the need to unify and will work to do so while building a strategic vision for the future. The consulting team will continue analysis of operations and provide expertise to improve performance daily as well as during any transitional times.
Grant Memorial Hospital is a pillar in our community. The Board of Trustees and employees are committed to continue to provide quality healthcare for the community while taking steps to ensure sustainability and growth for many years to come.